Performed by Decision Analysts, Inc., a leading market research firm, the survey questioned homeowners who had bought HVAC equipment or had existing equipment serviced over the the past 24 months. Participants gave feedback on their level of awareness and their perceptions of NATE certification. The survey found that more than half of the homeowners questioned were aware of NATE certification, had used certified technicians, and gave those technicians high marks for quality and confidence.
Of the homeowners who had not used a NATE-certified technician, seven out of 10, after reviewing the knowledge, skills, training and education necessary to earn NATE certification, expressed interest in using NATE qualified technicians in the future. In fact, these consumers, when asked, said that they expected that hiring NATE-certified technicians might cost as much as 11 to 25 percent more than using uncertified technicians, a cost they stated they would be willing to pay for the peace of mind that comes with having their home HVAC system service done by a NATE-certified technician.
For more information on the qualifications of our NATE-certified technicians or any other home comfort concerns you may have, please contact us at Sherlock Heating and Air Conditioning. We’ve been serving the home comfort needs of customers throughout the San Diego, Carlsbad, La Costa, Encinitas, Vista, San Marcos, Oceanside, Rancho Bernardo and Poway areas for more than a decade.