The Sherlock Story

Learn More About Our Carlsbad Heating, Cooling & Plumbing Team

In 1993, Aaron Sherlock started his career in the heating, ventilation, and air conditioning (HVAC) industry, working for a small company located in Encinitas. It was there that he was introduced to the various facets of running a business in the industry, and where his dream of one day running his own was born. After two years of honing his skills and practicing the trade, he moved on to a larger company located in Oceanside. There, he further developed his passion for offering a truly world-class customer service experience.

After years of working as an installer, technician and then sales professional, Aaron developed a vision for his own company, where he could offer an outstanding product as well as customer service that couldn’t be matched anywhere else. In 2002, that vision became a reality when Aaron and Rebecca Sherlock founded Sherlock Heating & Air. At the heart of this new venture was the promise of an enjoyable, worry-free experience for each customer, achieved by best-in-class customer service on repairs, maintenance, and installations for each customer’s home. In 2018, Sherlock expanded to include plumbing services and became Sherlock Plumbing, Heating & Air.

Aaron and Rebecca Sherlock, founders of  Sherlock Plumbing, Heating & Air

How We’ve Grown

Initially, the company featured just two people, but since then we’ve grown to a staff of more than 30 team members. While our staff has grown, our mission remains unchanged. We ensure our clients are comfortable in their homes, their problems are solved quickly, and that they’re completely satisfied with our service – every time! We’re proud to have made thousands of happy clients in North San Diego County.

Serving Our People

We believe in equipping our employees to be the best they can be so they can serve you better. We foster professional growth and personal development for our employees, including regular paid training opportunities and continual advancement and education in order to improve their skills and equip them to serve you better. After all, we can’t offer world-class service if we don’t develop a team with world-class skills and abilities. Today, this mission has enabled us to serve thousands of people all across North San Diego County.

Serving Our Community

Finally, we are committed to serving our community through outreach and helping however we can. We started our Warm Hearts Program to reach out not only to our local friends and neighbors, but also to the entire world. Here at home, we’ve partnered with multiple charitable organizations to provide heating and cooling equipment to families and individuals with special needs. Around the world, we contribute every month to a child sponsoring program, and support a meal program which provides food for hundreds of thousands of people in South Africa, Malawi, Mexico, and Haiti.

If you need your heating or cooling equipment repaired, or a plumbing problem solved, call Sherlock Plumbing, Heating & Air at 760-295-5014 today!

Top Rated Customer Reviews

We are proud of the stellar feedback!
  • Been using Sherlock for a couple years.

    “Super friendly, informative, timely, and put on shoe protectors whenever they came in the house!”

    - Sarah E.
  • The guy who came out could not possibly have been nicer.

    “Sherlock is very communicative about the process, are willing to help at any point”

    - Hi D.
  • If my wife and I could give 6 stars we would!

    “I was impressed by their work ethic, diligence, and meticulousness throughout the whole process.”

    - Nathan R.
  • FINALLY an AC & heating business I can trust!!!

    “They are so kind, meticulous, honest, informative, trustworthy and the list goes on.”

    - Tanya S.
  • The install crew was friendly, knowledgeable and speedy.

    “Sherlock's service and professionalism has been outstanding.”

    - Brian G.

Unmatched Customer Service 

The Sherlock Difference
  • Satisfaction Guaranteed

    We always put our customers first and stand behind our work. If you are ever unhappy with our work, we guarantee we'll make it right.

  • Professional & Well Trained Technicians

    Each member of our service and repair team are licensed and fully trained. You can rest easy knowing a professional is working on your home systems.

  • Service Agreements

    Our VIP Comfort Club offers members, priority, first-in-line service along with annual benefits and savings.

  • Custom Tailored Solutions

    Our expert team of plumbers and HVAC technicians will analyze the entire problem and provide you with solutions with no hidden fees.