Terms & Conditions

Monthly Smart Memberships with us will AUTOMATICALLY RENEW for successive one-year terms, billed monthly, unless you choose to cancel or your Smart Membership is terminated by us. 

Annual Smart Memberships with us will AUTOMATICALLY RENEW for successive one-year terms, billed annually, unless you choose to cancel or your Smart Membership is terminated by us. 

You must supply notice of cancellation 30 days in advance prior to renewal to avoid automatically renewing for another year.

You are required to notify us immediately of any change in your name, billing address, service address, email address, telephone number, credit card, bank or other account information. We may terminate automatically renewing Monthly Memberships and Annual Memberships after two consecutive months of non-payment.

Smart Membership is an annual commitment. Your Smart Membership entitles you to a range of benefits, including priority service, no dispatch fees, and service repair discounts. If you decide to cancel before the 12-month term is completed, any discount benefits received may be subject to a charge-back to you.

We will attempt to contact you via e-mail or telephone to schedule your tune up or you can contact us directly anytime to schedule your appointment. Smart Membership benefits are not for resale and are not redeemable for cash. Any unused portion of your benefits is not refundable.

Information you provide in connection with the Smart Membership program will be used as described in our privacy policy at:

Smart Membership Billing

For automatically renewing Monthly Memberships and Annual Memberships, your method of payment on file with us will continue to be charged each month (for Monthly Memberships) or each year (for Annual Memberships) at the rate shown on your Membership Agreement until membership is cancelled.

For automatically renewing Monthly Memberships, the first monthly payment is collected at the time of service. After that, monthly payments will be collected on the same day every month.

For automatically renewing Annual Memberships, the first annual payment is collected at the time of service. After that, annual payments will be collected on the same day every year. 

Cancellation Policy

Smart Membership is an annual commitment with a cost of $239.88 per year. If you decide to cancel before the 12-month term has completed, you may be subject to a charge-back for any discounts/credits received under the plan. 

Americans with Disabilities Act (ADA) Notice

At Sherlock, we are committed to ensuring that individuals with disabilities enjoy full access to our websites. In recognition of this commitment, we are in the process of making modifications to increase the accessibility and usability of this website, using the relevant portions of the Web Content Accessibility Guidelines 2.0 (WCAG 2.0) as our standard. Please be aware that our efforts are ongoing. If at any time you have difficulty using this website or with a particular web page or function on this site, please contact us by phone at (760) 282-2284; or email us at ([email protected]) and place “Web Content Accessibility (ADA)” in the subject heading and we will make all reasonable efforts to assist you.

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